The Basics

What is Overpass?
Overpass was designed to be a lead capture solution that is always in your pocket. You never know when or where you will meet your next prospect, and in ...
Thu, Apr 14, 2016 at 4:07 PM
How do I capture leads?
There are 3 ways to capture leads using Overpass: Scan: Point your device’s camera at any type of QR code or barcode to scan it. Keep the code ins...
Tue, Apr 19, 2016 at 9:56 AM
How do I create a collection?
First, tap the + icon in the upper right-hand corner.  Then, you will enter the collection name, location, and any other information you&...
Tue, Apr 19, 2016 at 3:32 PM
What are tags, and how do I create them?
Tags are a fantastic way to easily categorize leads. Examples of tags are: "hot lead", "SRL", etc. You can create any tag that will help...
Tue, Apr 19, 2016 at 3:34 PM
How do I sync my leads?
Our auto-sync technology makes it simple to sync your changes to the cloud. After capturing a new lead or making another change, Over...
Tue, Apr 19, 2016 at 3:47 PM
Do I need to be connected to the Internet to use Overpass?
No pesky wi-fi problems will keep you from your leads with Overpass! Overpass is designed to capture leads offline, so you don't have to worry about wi...
Thu, Oct 1, 2015 at 5:19 PM
How long does it take for Overpass to return my transcribed leads?
We guarantee transcription in  24 hours or less. However, during standard North American business hours, we generally transcribe leads in 30 minutes or less...
Thu, Oct 1, 2015 at 5:19 PM
How do I view my transcribed leads?
To view your transcribed leads, you will need to sync them to the server. Un-transcribed leads will have a green dot next to them. When all the green dots h...
Tue, Apr 19, 2016 at 4:19 PM
View a quick Overpass tutorial.
Tue, Apr 19, 2016 at 3:59 PM
Why does Overpass use human character recognition (HCR) instead of automated software (OCR)?
We have opted for human character recognition (HCR) because we can guarantee 100% transcription accuracy, whereas the OCR methods that exist are prone to er...
Wed, Apr 20, 2016 at 9:34 AM