Account Administration

How do I recover my lost password?
Don’t worry, this happens to everyone! To recover your lost password, go to the Log In screen. Click “Forgot Password” under the Log In button, and our ...
Tue, Sep 15, 2015 at 11:42 AM
How do I change the email address associated with my account?
First, log in using your existing information. Next, click on the person icon at the top right of your screen, and then click Account Settings. ...
Tue, Dec 16, 2014 at 3:38 PM
How do I change my time zone?
First, navigate to your account settings. Then, click Edit. Finally, change your time zone and then save your changes.
Tue, Dec 16, 2014 at 3:41 PM
How do I change my password?
First, click on the person icon in the top right of your screen. Then, click Edit. Then, click “Rest Password”. Don’t forget to save!
Tue, Dec 16, 2014 at 3:43 PM
How do I request an account?
Thank you for your interest in using our product! We’re flattered. Please contact support@captix.com.
Tue, Jul 19, 2016 at 4:37 PM
What browser should I use with Captix?
When you are working in Captix, we recommend using Chrome, Firefox, or Safari. We do not support Internet Explorer.
Mon, Jun 29, 2015 at 3:05 PM
How do I create an account for another user?
Are you an event manager who needs to give access to Captix to a sales or marketing user? If so, you're in the right place. If you do not see a "...
Tue, Jul 19, 2016 at 4:36 PM